Any cancellation made by the Renter must be provided in writing via email.
For cancellations more than 60 days prior to the check in date, 100% of the rental deposit will be refunded less a $150.00 +HST cancel fee.
For cancellations between 30 and 60 days prior to check in, 50% of the rental deposit will be refunded and a $150.00 +HST cancel fee will apply in addition.
For cancellations made within 30 days of check in, no refund will be given of any monies paid to Sandbanks Vacations (rental deposit and balance). If the rental balance has not been paid at the 30 day mark, it is still due and owing.
If the dates are re-booked within 30 days by another guest, it is possible that a full refund less a $250 +HST admin fee will apply. Sandbanks Vacations cannot guarantee that it will locate a replacement booking or that a refund will be available.
Any booking fees charged by Sandbanks Vacations are strictly non-refundable.
In the event of a cancellation, any monies paid relating to the security deposit shall be refunded in full. If you made your booking via Airbnb, HomeAway/VRBO or Canada Stays, you will need to check their policy for cancellation and refund of booking fees.
Changing dates or properties
In the event you need to change your dates or properties after a Rental Agreement has been signed, there will be a $75.00-$150.00 +HST administrative fee (at the discretion of Sandbanks Vacations).