Any cancellation made by the Renter must be provided in writing via email.
For cancellations more than 90 days prior to the check in date, 100% of the rental deposit will be refunded less a $150.00 +HST cancel fee.
For cancellations between 30 and 90 days prior to check in, 50% of the rental deposit will be refunded and a $150.00 +HST cancel fee will apply in addition.
For cancellations less than 30 days prior to check in, no refund will be given of any monies paid to Sandbanks Vacations (rental deposit and balance).
In the event of a cancellation, any monies paid relating to the security deposit shall be refunded in full. Any booking fees charged by Sandbanks Vacations are non-refundable. If you made your booking with us via Airbnb, HomeAway/VRBO or Canada Stays, you will need to check their policy for cancellation and refund of booking fees.
Changing dates or properties
In the event that you need to change your dates or properties after a Rental Agreement has been signed, there will be a $75.00 +HST administrative fee.