Any cancellation made by the Renter must be provided in writing via email.
If the property cannot be rebooked
For bookings cancelled up to 90 days prior to the check in date, 100% of the rental amount paid to date will be refunded less a $150.00 +HST cancel fee.
For bookings cancelled between 30 and 90 days prior to check in, 50% of the rental amount paid to date will be refunded less a $150.00 +HST cancel fee.
For bookings cancelled less than 30 days prior to check in, no refund will be given.
In the event of a cancellation, any monies paid relating to the security deposit shall be refunded in full. Please note that any booking fees charged by Sandbanks Vacations and by third party sites such as Airbnb, HomeAway and Canada Stays are non-refundable.
If the property can be rebooked
For cancellations made 30 days or more prior to check-in, guests will pay a cancellation fee of $150.00 +HST.
For cancellations made less than 30 days prior to check-in, guests will pay a cancellation fee of $250.00 +HST.
What if I wish to change my dates?
Please make sure you are certain about your dates prior to booking. In the event that you need to change your dates after a Rental Agreement has been signed, there will be a $75.00 +HST administrative fee.