Cancellation Policy – Rentals

Cancellations made on your vacation rental any time between the completion of your contract up until 6 weeks prior to arrival will forfeit the full Rental Deposit Amount.  You are responsible for checking this amount on your Rental Agreement.

However, if sufficient notice is given and we are able to rent the vacation home to someone else, a refund less a Cancellation Fee of $250 plus HST will be issued.

Cancellations made on your vacation rental within 6 weeks of your arrival forfeit the full Rental Fee, unless we are able to re-rent the property, in which case you will be refunded the Rental Fee less a last-minute cancellation fee of $500 plus HST.

There are no refunds if you leave the vacation property earlier than your check-out date.

Cancellations are sometimes unavoidable.  In the event that you need to cancel please notify us by phone and by email and we will do our best to re-book the property.

What if I wish to change my dates?
Please make sure you are certain about your dates prior to booking. If you change your dates after a contract has been issued, there will be a $50 plus HST administrative fee to issue a new contract.


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